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PRIVACY POLICY

Effective Date: 2 September 2024 

 

Introduction 
Virdis ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your data when you interact with our website, purchase our products, or use our services. 

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1. Information We Collect 

  • Personal Information: When you purchase a product, create an account, or contact us, we may collect personal information such as your name, email address, postal address, phone number, and payment details. 

  • Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, browsing patterns, and the pages you visit. 

  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Please also read our cookie policy.

 

2. How We Use Your Information 

  • To Process Orders: We use your personal information to process and fulfil your orders, including sending you order confirmations and shipping updates. 

  • To Improve Our Services: We may use your information to enhance our website, products, and services, including conducting analytics and market research. 

  • Marketing Communications: With your consent, we may send you promotional materials and special offers. You can opt-out of these communications at any time. 

  • Customer Support: We use your information to respond to your inquiries, provide customer support, and address any issues you may have. 

 

3. Sharing Your Information 

  • Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These third parties are required to maintain the confidentiality of your information. 

  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). 

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. 

 

4. Data Security 

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. 

 

5. Your Rights 

  • Access and Correction: You have the right to access and correct your personal information held by us. You can update your information by logging into your account or contacting us directly. 

  • Deletion: You can request the deletion of your personal information. Please note that we may need to retain certain information for legal or administrative purposes. 

  • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly 

 

6. International Data Transfers 

As we operate in the UK, your personal information may be transferred to and processed in countries outside of your own. We will take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy. 

 

7. Children's Privacy 

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it. 

 

8. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Effective Date." 

 

9. Behavioural Advertising 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example: 

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by: 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

 

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/ 

 

10. Contact Us 

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: 

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Virdis 
Unit A

82 James Carter Road

Mildenhall

IP28 7DE


Email: contact@beviridis.com 

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