FAQs
Welcome to our FAQs page! We have tried to answer the most common questions below.
SHIPPING & RETURNS
Below are some common questions regarding shipping, returns and exchanges.
How long will my order take to be delivered?
We aim to post your item on the day the order is placed during weekdays, however if your item is placed on a weekend or past 2pm it will be shipped the following working day.
How do I return a product?
To return a product, please follow our guidelines on our Returns & Exchanges page. Items must be returned within 30 days of receiving them.
Is there an option for next day delivery?
If you are within the UK, we offer next day delivery. Just choose Express shipping at checkout and your item will be delivered in 1-2 working days. If order is placed on a weekend or after 2pm, the item will not be shipped until the following working day.
ORDERS
Below are some common questions regarding orders.
How do I cancel an order?
Please email us at contact@beviridis.com if you would like to cancel your order.
My order hasn't arrived, what do I do?
​If your order hasn’t arrived within a reasonable timeframe (10+ days), please reach out to us. We’ll do our best to locate it or send a replacement. However, if you wait more than 30 days to contact us, we’ll assume your order has been delivered, which may impact our ability to offer a refund or exchange if notified after this period.
PRODUCTS
Below are some common questions regarding our products.
Can I customise a ski suit?
Yes, if you order over 20 ski suits we can customise these for you with a printed logo or icon. For customised ski wear please contact us by email at contact@beviridis.com
How do I wash the ski suits?
We recommend washing the ski suits in a cold wash of 30°C. Do not dry clean, tumbledry, bleach or iron the ski suits.
If the ski suit is reversible, will the other side get wet when I flip it around to wear it?
No, the other side will not get wet. Our ski suits are made from 100% recycled polyester with a specialized 3-layer fabric.
The outer layer is water-repellent, and the middle bonded membrane is both waterproof and breathable, ensuring that water does not penetrate through the fabric. This design keeps you dry and comfortable, whether you wear it on the primary side or reversed.
Additionally, the windproof and micro-fleece layers ensure maximum body heat retention, keeping you warm in all conditions.
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However, please note that if snow or moisture gets inside the suit, it can affect the inner layers, so be sure to keep the suit sealed properly for the best performance.
DID YOU NOT FIND YOUR ANSWER?
If your question still hasn't been answered, please drop us a message below and we woud be happy to help.